Windows XP System Support MCDST 70-271 - Online Course

This series prepares learners to take the MCDST 70-271 certification exam. It addresses a variety of operating system issues, such as installation, hardware conflicts, user management, performance monitoring, and networking.

This series is for anyone preparing for the MCDST Exam 70-271. This online course contains 6 lessons and 1 practice exams and should take approximately 17 hours to complete.

Lesson 1: Installing Windows XP (2.0) hours

Installing Windows XP teaches you how to perform an attended installation of Windows XP, perform an unattended installation of Windows XP, upgrade a computer to Windows XP from a previous Windows operating system, install updates for Windows XP, and troubleshoot installation problems. This course provides information on installing Windows XP, including minimum hardware requirements, licensing issues, and troubleshooting installation problems. Topics include Preparing to install, Licensing issues, Performing an attended installation, Unattended installations, Launching unattended installations, Using RIS, Creating RIS images, Third-party disk imaging tools, Performing upgrade installations, Configuring the upgrade, and Updating and troubleshooting installations.

Lesson 2: Configuring and Troubleshooting Resources (3.0) hours

Configuring and Troubleshooting Resources teaches you how to share files and folders, encrypt files and folders, set up local and network printers, and manage offline files. This course describes the techniques learners need to know to manage shared resources, encrypted files and folders, local and network printers, and offline files. Topics include Simple file sharing, Creating and removing shared folders, Connecting to shared resources, Managing access to files and folders, Using NTFS permissions, Managing EFS, Troubleshooting and optimizing access, Managing local printers, Managing network printers, Accessing network printers, and Managing offline files.

Lesson 3: Managing Disks (2.0) hours

Managing Disks teaches you how to identify Basic and Dynamic disks, use the Disk Management console, use the Disk Defragmenter and Disk Cleanup wizards, use convert.exe to convert a FAT volume to NTFS, and use diskpart.exe to manage disk drives and volumes from the command line. This course shows learners how to support and troubleshoot hard disks and explores available options under Windows XP for creating partitions, formatting drive volumes, and managing disk administration. Topics include Basic and Dynamic Disks, Managing and Converting Disks, Moving and Reactivating Disks, Using Partitions, Using Volumes, Installing or Upgrading Windows XP, Detecting Disk Errors, Configuring CD Devices, Configuring Removable Storage Devices, and Using Disk Defragmenter.

Lesson 4: Managing Hardware Devices (2.0) hours

Managing Hardware Devices teaches you how to install, configure, and troubleshoot hardware devices and drivers, update drivers and system files, roll back drivers to a previous version, and manage and troubleshoot driver signing. This course provides information on supporting and troubleshooting hardware devices and their associated drivers. Topics include Installing hardware devices, Troubleshooting hardware devices, Managing device drivers, Troubleshooting device conflicts, Troubleshooting driver signing, Driver signing options, Managing USB devices, Configuring NICs, Configuring video display devices, Backup drives and multiprocessors, Managing hardware profiles, and Configuring power options.

Lesson 5: Configuring the Desktop and User Profiles (4.0) hours

Configuring the Desktop and User Profiles teaches you how to configure regional and multiple-language settings, configure user profiles, migrate user settings with the File, settings and Transfer Wizard, publish MSI packages, and configure software restriction policies. This course describes the techniques to configure desktop settings, manage local user accounts, and troubleshoot startup issues. Topics include Course introduction, Configuring desktop settings, Configuring multiple languages and locations, Configuring accessibility and fax options, Using Task Scheduler, Managing user profiles, Managing user settings and applications, Configuring application settings, Managing local user accounts, Managing security settings, Managing local user settings, Local group settings and software restrictions, Troubleshooting startup problems, Troubleshooting logon issues, and Course in review.

Lesson 6: Performance Monitoring and Network Troubleshooting (3.0) hours

Performance Monitoring and Network Troubleshooting teaches you how to analyze and modify security settings, create and configure local and domain user accounts, troubleshoot startup and logon problems, configure user rights, troubleshoot network settings, configure ICF and host name resolution, and enable and troubleshoot Remote Desktop and Remote Assistance. This course provides information on monitoring and analyzing operating system performance and managing and troubleshooting network protocols and services. Topics include Monitoring and analyzing event logs, System Monitor and Task Manager, Customizing System Monitor, Configuring counter logs and alerts, Troubleshooting performance bottlenecks, Monitoring memory usage, Monitoring disk and network usage, TCP/IP networking features, Troubleshooting TCP/IP settings, Troubleshooting ICF and hostname resolution, NetBIOS and dial-up connections, VPNs and Internet Explorer settings, and Remote Desktop and Remote Assistance.

1 Practice Exam

This course provides a practice exam for the MCDST 70-271 certification exam.