Outlook 2002 - Online Course

This series teaches users how to use the major components of Outlook: Outlook Today, Contacts, Inbox, Calendar, Notes, and Tasks. Topics include navigating between components in Outlook; adding and using information about contacts; reading, sending, customizing, and organizing e-mail messages; scheduling appointments, events, and meetings; and creating tasks and notes.

This series is for anyone who wants to learn more about Outlook 2002. This online course contains 5 lessons and should take approximately 18 hours to complete.

Lesson 1: Navigating in Outlook (4.0) hours

Navigating in Outlook teaches you how to navigate between Outlook components, create, edit, and delete contacts, use categories to sort Outlook information, link information to contacts, and use Outlook help features. This course shows users how to move from component to component in Outlook and work with contact items and categories. Topics include Getting Around in the Outlook Components, Using Contacts, Organizing Information with Categories, Organizing and Tracking Contacts, and Getting Help in Outlook.

Lesson 2: Reading and Sending Messages (4.0) hours

Reading and Sending Messages teaches you how to read mail, reply to and forward mail messages, compose and send mail messages, print mail messages, find mail messages, and attach files and include signatures in messages. This course shows users how to receive and send e-mail messages. Topics include Reading and Responding to Messages, Creating and Sending Messages, Printing Messages, Finding and Flagging Messages, and Attaching Files and Signatures to Messages.

Lesson 3: Customizing and Organizing Messages (4.0) hours

Customizing and Organizing Messages teaches you how to customize the look of mail, use mail templates to compose mail, create folders and move items between folders, sort and filter mail, archive messages, and customize the mailbox menu and task bars. This course shows users how to manage mailboxes of messages. Topics include Customizing the Format of Messages, Using Forms, Using Folders, Sorting and Archiving Messages, Message Filters and Views, and Customizing Menu and Task Bars.

Lesson 4: Using the Calendar (3.0) hours

Using the Calendar teaches you how to navigate within the Calendar, schedule appointments, schedule events, schedule multi-day events, invite people and reserve rooms, remove and add meeting attendees, set reminders, schedule recurring appointments, print your Calendar, customize the Calendar view, customize menu and toolbars, hide toolbars and buttons, save a Calendar as a Web page, and share Calendar details within Outlook. This course explores the Outlook Calendar and the ways that users can take advantage of it for scheduling their meetings, appointments, and events. Topics include Scheduling Appointments and Events, Planning Meetings, Reminders, Recurrence, and Printing, Customizing the Calendar, and Publishing the Calendar.

Lesson 5: Using Tasks and Notes (3.0) hours

Using Tasks and Notes teaches you how to create and update tasks, delegate tasks, change tasks views, organize tasks using categories, create and edit notes, customize notes, view and organize notes, and create Office documents in Outlook 2002. This course shows users how to work with Outlook tasks and Notes. Topics include Creating and Assigning Tasks, Organizing Tasks, Using Notes, and Creating Office Documents in Outlook.