Negotiating - Online Course

This series presents strategies for negotiating in business and daily situations. It covers techniques for developing a negotiation plan, evaluating the opposition, and taking advantage of body language, props, timing, questions, and correspondence. It presents strategies for gaining control in negotiation situations, and effective methods of getting past obstacles and closing a negotiation. Several everyday negotiation scenarios are explored, with tips for effective negotiation techniques to apply to these situations.

This series is for anyone who wants to get the most out of using smart negotiating skills in business or daily situations. This online course contains 4 lessons and should take approximately 19 hours to complete.

Lesson 1: Negotiating Techniques (8.0) hours

Negotiating Techniques teaches you how to develop a plan for a negotiation, evaluate the opposition, use language, body language, and props effectively, take advantage of timing in negotiations, ask the right questions to further a negotiation, and use written correspondence during a negotiation. This course shows how to communicate and evaluate the competition in a negotiating situation. Topics include Developing a Plan, Assessing the Opposition, Opening the Negotiation, Using Language, Using Body Language and Props, The Timing of Negotiations, Asking Questions, Using the Written Word, and Negotiating Techniques.

Lesson 2: Gaining Control (3.0) hours

Gaining Control teaches you how to identify common types of negotiating opponents, appeal to opponents' selves and emotions, build goodwill with an opponent, gain power in a negotiation, distinguish between good and bad negotiating habits, and control the negotiation process. This course outlines the different types of opponents commonly faced in negotiations. It also explains how to appeal to the emotions of these opponents, how to use goodwill to succeed, and how to gain and use negotiating power. Finally, this course covers some good and bad negotiating habits and some methods of controlling the negotiating process. Topics include Identifying Your Opponent's Type, Appealing to Your Opponent, Appealing to Emotions, Building Goodwill, Getting Power, Good and Bad Negotiating Habits, and Controlling the Process.

Lesson 3: Closing the Deal (4.0) hours

Closing the Deal teaches you how to deal with anger in a negotiation, deal with fear in a negotiation, deal with personal issues in a negotiation, manage offers and counteroffers, and close a negotiation. This course explains how to get past emotional blocks into the final stages of offers and counteroffers to close a negotiation. Topics include Dealing with Anger, Dealing with Fear, When Things Get Personal, Offering and Counteroffering, and Closing the Negotiations.

Lesson 4: Everyday Negotiations (4.0) hours

Everyday Negotiations teaches you how to negotiate to buy or sell a home, negotiate to buy or sell real estate, negotiate a lease, negotiate to buy or sell a car, negotiate for a raise, negotiate for a loan, and negotiate to return a purchase. This course examines some common negotiating situations to apply general negotiating techniques. Topics include Buying or Selling a Home, Buying or Selling Real Estate, Agreeing on a Lease, Buying or Selling a Car, Getting a Raise, Getting a Loan Getting a Loan, and Returning a Purchase.