Microsoft Exchange Server 2003 Implement, Manage - Online Course

This series covers installation, configuration, and troubleshooting techniques for Exchange Server 2003. The series covers, among other topics, managing, monitoring and troubleshooting Exchange computers and organization, as well as managing address lists, security, and the technologies that support Exchange Server 2003.

This series is for anyone who wants an introduction to Microsoft Exchange Server 2003. This online course contains 6 lessons and 1 practice exams and should take approximately 16 hours to complete.

Lesson 1: Implementing and Troubleshooting (2.0) hours

Implementing and Troubleshooting teaches you how to prepare a Windows Server 2000/2003 system for installation of Exchange Server 2003, install Microsoft Exchange Server 2003, troubleshoot common installation problems, upgrade and integrate Exchange Server 2003 in mixed environments, and troubleshoot Exchange Server 2003 in mixed environments. This course provides an introduction to Microsoft Exchange Server 2003 and shows learners how to prepare an environment, install the system, and troubleshoot an installation. Topics include Overview of Exchange Server 2003, Preparing a new Exchange environment, Installation, Unattended installation Installation in a clustered environment, Post-installation configuration Upgrading from Exchange Server 2000, Establishing coexistence, Migration wizards, and Migration from other messaging systems.

Lesson 2: Managing Exchange Recipient Objects (2.0) hours

Managing Exchange Recipient Objects teaches you how to create and manage contacts, manage and modify user accounts, create and manage distribution groups, and create and manage security groups. This course shows users how to use Microsoft Exchange Server 2003 to create and manage contacts, user accounts, distribution groups, security groups. Topics include Understanding Exchange recipients, Creating new users, Mailbox-enabling users, Deleting and moving mailboxes, Modifying email addresses, Hiding and reconnecting mailboxes, Configuring mailbox storage limits, Configuring permission, Managing contacts, Managing groups, Creating query-based distribution groups, and Using expansion servers.

Lesson 3: Managing Address Lists and Policies (2.0) hours

Managing Address Lists and Policies teaches you how to create and manage address lists, create and manage recipient policies, create and manage mailbox store policies, create and manage server policies, and create and manage public folder store policies. This course shows learners how to use Microsoft Exchange Server 2003 to create and manage address lists and policies. Topics include Understanding Exchange address lists, Creating global address lists, Creating custom address lists, Creating offline address lists, Hiding address lists, Forcing address lists, Setting mailbox store policies, Setting public folder store and server policies, Setting recipient policies, Managing system policies, and Managing recipient policies.

Lesson 4: Managing the Exchange Organization (2.0) hours

Managing the Exchange Organization teaches you how to create and manage public folders, troubleshoot public folder issues, configure and manage virtual servers, configure and manage front-end and back-end servers, and troubleshoot front-end and back-end servers. This course shows learners how to use Microsoft Exchange Server 2003 to create, manage, and troubleshoot public folders. It also covers how to configure, manage and troubleshoot virtual front-end and back-end servers. Finally, it discusses troubleshooting techniques. Topics include Understanding public folders, Permissions, replication, and referrals, Creating public folders, Managing replication and referral, Managing full-text indexing, Troubleshooting public folders, Understanding virtual servers, Managing virtual servers, Limiting inbound connections, Managing SMTP relay settings, and Front-end/back-end arrangements.

Lesson 5: Managing Computers and Performance (4.0) hours

Managing Computers and Performance teaches you how to configure, manage, and troubleshoot Exchange server clusters, plan and perform Exchange back-ups and restorations, manage and troubleshoot client connectivity, and manage, monitor, and troubleshoot infrastructure performance, data storage, and server health. This course shows learners how to use Microsoft Exchange Server 2003 to manage, monitor, and troubleshoot Exchange organization and server computers. Topics include Understanding clustering, Cluster models, Creating a cluster, Planning Exchange backups, Performing Exchange backups, Understanding restoration strategies, Restoring Exchange data, Removing Exchange servers, Understanding client connectivity, Using monitoring tools, Using system monitor, and Managing data storage.

Lesson 6: Security and Troubleshooting (2.0) hours

Security and Troubleshooting teaches you how to manage connections to Exchange Server 2003 across firewalls, manage auditing settings, audit logs, permissions, and encryption for Exchange Server 2003, understand and respond to threats to security, perform an nslookup query to locate the Mail Exchanger (MX) settings for a particular domain, use the ipconfig utility to determine the preferred and alternate Domain Name System (DNS) settings for a client, and use nondelivery reports to locate problems in mail transmission. This course explains how to manage security, as well as manage and monitor supporting technologies of Microsoft Exchange Server 2003. Topics include Managing connectivity across firewalls, Managing audit settings, Managing permissions, Understanding encryption and digital signatures, Managing encryption and digital signatures, Detecting security threats, Troubleshooting mail queues, Troubleshooting DNS issues, Troubleshooting Active Directory issues, and Troubleshooting networking issues.

1 Practice Exam

This course provides two practice exams for the Microsoft 70-284 certification exam.