Microsoft Exchange 2000 Server Administration - Online Course

This series covers topics relevant to the administration of Microsoft Exchange 2000. It examines how to install and integrate Exchange 2000, create and manage recipient objects, groups, and connectors, and how to display instant messaging and administer chat services. Other topics discussed include Exchange 2000 protocols, virtual servers, connectivity issues, and creating and administering public folders. Security and performance issues are discussed in-depth, including certificates, keys, performance and other monitors, diagnostics logging, and data backup strategies.

This online course contains 9 lessons and should take approximately 24 hours to complete.

Lesson 1: Installation and Coexistence (3.0) hours

Installation and Coexistence teaches you how to explain how Exchange 2000 integrates with Windows 2000 and Active Directory, prepare a Windows 2000 server for Exchange 2000 installation, install Exchange 2000, move users from existing Exchange 5.5 servers to Exchange 2000 servers, and install and configure Active Directory Connector. This course will teach users how to install Exchange 2000 and integrate it with their present systems. Topics include Integration with Windows 2000, Installation requirements, Preparing forests and domains, Installing Exchange 2000, Running an unattended installation, Installing and configuring Active Directory Connector, Sharing data, Moving users to other servers, and Maintaining connectors and the ADC.

Lesson 2: Creating and Managing Recipient Objects (3.0) hours

Creating and Managing Recipient Objects teaches you how to create and manage the four types of recipient objects available in Exchange 2000, enable Instant Messaging, configure information stores and storage groups, create and manage address lists, and configure the Recipient Update Service. This course will teach users how to create and manage recipient objects in Exchange 2000. Topics include Recipient types, Creating user objects, Configuring user objects for email, Creating mail-enabled users, Enabling Instant Messaging, Configuring user information stores, Configuring storage groups, Creating information stores, Creating and managing address lists, Creating groups, and Recipient Update Service.

Lesson 3: Creating and Managing Groups and Connectors (4.0) hours

Creating and Managing Groups and Connectors teaches you how to create and configure administrative groups and routing groups, define system policies, choose between Mixed and Native modes of operation, and add connectors to routing groups. This course will teach users how to configure the administrative groups and routing groups that organize servers for fast, reliable message transfer. Topics include Defining administrative groups, Creating administrative groups, Exchange 2000 policies, Creating and applying policies, Managing system policies, Mixed mode and Native mode, Routing groups, Routing between groups, Routing group connector, SMTP connector, X.400 connector, and Link status.

Lesson 4: Deploying Instant Messaging (2.0) hours

Deploying Instant Messaging teaches you how to configure and manage a virtual server for Instant Messaging, configure IM settings for a firewall or proxy and authentication, enable IM for users, manage users, and configure authentication. This course will teach users how to install Exchange 2000 and integrate it with their present systems. Topics include Installing IM, Enabling Firewalls, Enabling IM for Users, Managing Users, Enabling Authentication, Managing IM Servers, and Troubleshooting IM.

Lesson 5: Administering the Chat Service (2.0) hours

Administering the Chat Service teaches you how to install Exchange 2000 Chat Service, create Chat Service objects, ban users and groups of users, and migrate from Exchange 5.5 Chat Service to Exchange 2000 Chat Service. This course will teach users how to install and configure Exchange 2000 Chat Service. Topics include Interactive Realtime Messaging, Understanding Chat Services, Creating a User Class to Grant Access, Banning Users, Creating Communities and Channels, and Migrating from Exchange 5.5 Chat.

Lesson 6: Working with Clients (2.0) hours

Working with Clients teaches you how to describe each of the protocols used by Exchange 2000 and their advantages and disadvantages, create and configure virtual servers, identify the port numbers for each Exchange 2000 service, and troubleshoot client connectivity problems. This course will teach you how to choose protocols for your Exchange 2000 system, create and configure virtual servers, and troubleshoot Exchange 2000. Topics include Exchange Server Service Client, Additional Clients, Configuring Outlook Web Access, OWA and Firewalls, Configuring SMTP Virtual Servers, Configuring Front-end Servers, and Troubleshooting Client Connectivity.

Lesson 7: Using Public Folders (3.0) hours

Using Public Folders teaches you how to create public folders with System Manager and Outlook, administer public folders, define public folder security, and replicate public folder content. This course will teach users how to install Exchange 2000 and integrate it with their present systems. Topics include Creating public folders with System Manager and with Outlook 2000, Administering public folders, Defining public folder security, and Replicating public folders.

Lesson 8: Security and Performance (3.0) hours

Security and Performance teaches you how to install Windows 2000 Certificate Services, install the Key Management Service, enroll Users, revoke Users and Recover Keys, monitor the performance of your system, and configure objects and counters. This course will teach you how to use the advanced security features of Exchange 2000, as well as how to monitor your system using the tools provided by Windows 2000 and Exchange 2000. Topics include Understanding Advanced Security, Installing Windows 2000 Certificate Services, Installing the Key Management Service, Enrolling Users, Revoking Users and Recovering Keys, Tools for Monitoring Performance, Configuring Monitor Objects and Counters, Information Store Objects and Counters, Additional Objects and Counters, Using Monitoring and Status, and Diagnostics Logging.

Lesson 9: Backing up Data (2.0) hours

Backing up Data teaches you how to apply a backup and restore plan, configure a server for disaster recovery, restore user data and system state data, restore information stores, recover deleted items, and recover deleted mailboxes. This course will teach users how to backup and restore Exchange 2000 using the updated backup utility that comes with Exchange 2000. Topics include Backup Strategies, Key Components, Backing Up Data, Restoring System State Data, Restoring Information Stores and User Data, and Restoring Deleted Mailboxes.