CompTIA A+ 2009 Practical Application (220-702) - Online Course

The second of two exams required towards earning CompTIA A+ 2009 certification. Vendor neutral, the CompTIA A+ certification confirms a technician's ability to install, configure, upgrade, and maintain PC workstations, the Windows OS and SOHO networks. Additionally, certification ensures an understanding of troubleshooting techniques and tools to effectively and efficiently resolve PC, OS, and network connectivity issues and implement security practices.

This series is for anyone who is preparing for the CompTIA A+ 2009 Practical Application (220-702) exam. This online course contains 7 lessons and 3 practice exams and should take approximately 19 hours to complete.

Lesson 1: Hardware Installation, Maintenance, and Troubleshooting (3.0) hours

Hardware Installation, Maintenance, and Troubleshooting teaches you how to configure and maintain personal computer components, detect problems, troubleshoot, and repair or replace personal computer components, and select and use tools for upgrading computer components. This course covers how to remove, install, and configure computer components. Topics include PC Components, Identifying Tools and Diagnostics for PC Components, Component Selection, and Using Tools and Diagnostic Procedures for PC Components.

Lesson 2: Laptop Installation, Configuration, and Troubleshooting (1.0) hour

Laptop Installation, Configuration, and Troubleshooting teaches you how to gather the right tools and documentation for disassembling and reassembling a laptop, explain how LCD screens work, and replace laptop components, such as hard drives, memory, wireless cards, and video cards. This course covers installation, configuration, and repair procedures for laptop computers. Topics include Disassembling and Reassembling Laptops, and Replacing Laptop Components.

Lesson 3: Printer Problem Resolution (2.0) hours

Printer Problem Resolution teaches you how to troubleshoot dot-matrix, bubble-jet, and laser printer problems, perform preventive maintenance on printers, and install printer upgrades. This course covers how to troubleshoot printer problems and how to perform preventive maintenance. Topics include Troubleshooting Printer Problems, and Performing Preventive Maintenance.

Lesson 4: Operating System Structures and Commands (2.0) hours

Operating System Structures and Commands teaches you how to select commands and options to troubleshoot and resolve problems, and differentiate between Windows operating system directory structures. This course provides an overview of Windows command-line utilities, shows you how to manage disks, directories, and files, and covers useful Windows-based utilities. Topics include Using Operating Systems, and Windows Directory Structures.

Lesson 5: Operating System Utilities and Troubleshooting (3.0) hours

Operating System Utilities and Troubleshooting teaches you how to select and use system utilities and tools, and evaluate the results, and evaluate and resolve common issues. This course covers preventive maintenance for operating systems. Topics include Performing Preventive Maintenance on Operating Systems, Dealing with Boot Issues, Solving Windows File-Related Problems, Using Windows-Based Troubleshooting Utilities, Disk and Remote Management, and System Performance and Optimization.

Lesson 6: Network Installation and Troubleshooting (2.0) hours

Network Installation and Troubleshooting teaches you how to install and configure SOHO networks, explain the basics of firewalls, and troubleshoot client-side connectivity issues. This course covers how to install, configure, and troubleshoot computer networks. Topics include Installing and Configuring SOHO Networks, and Troubleshooting Client-Side Connectivity Issues.

Lesson 7: System Security (3.0) hours

System Security teaches you how to prevent, troubleshoot, and remove viruses and malware, and implement security and troubleshoot common issues. This course covers the key elements that an information technology specialist should be familiar with when managing the security environment using various products and processes. Topics include Viruses and Malware, Recognizing Common Attacks, Recovering Operating Systems, Security and Troubleshooting, and Access Control.

3 Practice Exams

This course presents questions that will help you prepare for the CompTIA A+ 2009 Practical Application (220-702) exam.