Interview Skills
This series examines the interview process, from obtaining an invitation to an interview to follow-up after the interview. The employer's perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews, navigating tough interviews, resolving objections, and managing the follow-up process are also provided.
This series is for anyone who wants to make the most out of job interviews. This online course contains 9 lessons and should take approximately 27 hours to complete.
Getting the Interview
This course shows users how to find the right job openings and get an invitation to an interview and teaches you how to explain the basic function of an interview, define a hiring manager's needs for a position, design a list of skills to offer to a hiring manager, research companies and job openings, and get in the front door for an interview.
Preparing Yourself
This course shows users how to prepare for an interview, from the time they receive the request for the interview to the night before and teaches you how to handle a request for an interview, put together an interview kit, and dress appropriately for an interview.
Making an Entrance
This course talks users through arriving at an interview and establishing a connection with the interviewer and teaches you how to arrive promptly for an interview, make productive use of the time waiting for the interviewer to arrive, manage nerves, enter the interview confidently, and build rapport with the interviewer.
Listening and Answering
This course shows users how to actively listen to the interviewer and answer the most common interview questions with the solutions that the interviewer needs and teaches you how to focus on the speaker and draw out the issues and needs that should be addressed, listen and respond to the speaker, show the skills and solutions the manager can expect, and answer common interview questions.
Taking the Reins
This course shows users how and when to steer an interview, and how to handle salary negotiations and teaches you how to decide when to provide direction and action to an interview, communicate effectively with many types of interviewers, and negotiate salary at the proper time in an interview process.
Asking Questions
This course shows users how to ask questions in an interview that will provide needed information as well as demonstrate preparedness for the job and teaches you how to identify which questions to always ask at an interview, use questions that demonstrate eagerness to get the job started, and choose questions that confirm capability for a job.
Opening Interviews
This course shows users how to generate opening interviews for themselves and how to handle gatekeeper and telephone interviews designed to weed out unsuitable candidates and teaches you how to get an informational interview with companies in the targeted industry, conduct an informational interview, demonstrate suitability in gatekeeper interviews, and handle telephone interviews in a manner that encourages additional interviews.
Tough Interviews
This course show users how to handle difficult interviews, including group interviews, performance tests, and stress interviews and teaches you how to manage group and multiple interviews, handle computer tests, deal with interviews during meals, solve performance tests, and handle stress interviews.
Following Through
This course shows users how to overcome objections during interviews, handle follow-up interviews, and step through the process from post-interview to the first days on the new job and teaches you how to resolve objections that arise during an interview, manage follow-up interviews, create thank-you letters after an interview, follow up after an interview, and manage a job offer and starting a new job.