CompTIA A+ 2006 (220-603)
This series validates the knowledge and skills of entry-level computer service technicians and confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.
This online course contains 14 lessons and 6 practice exams and should take approximately 20 hours to complete.
Installing and Configuring PC Components
This course presents standard procedures for installing and removing typical Field-Replaceable Units, or FRUs and teaches you how to install, configure, optimize, and upgrade personal computer components.
Troubleshooting and Preventive Maintenance
This course addresses basic troubleshooting practices associated with hardware-related problems and basic preventive maintenance techniques for computer systems and teaches you how to identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components.
Advanced PC Troubleshooting
This course addresses advanced troubleshooting practices associated with hardware-related problems and teaches you how to identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components.
Major Windows Structures
This course covers the names and purposes of major operating system components and files It also covers the concepts and procedures for creating, viewing, and managing disks, directories, and files and teaches you how to identify names and purposes of major operating system components, identify names, locations, and purposes of major operating system files, and identify concepts and procedures for creating, viewing, and managing disks, directories, and files.
Optimizing Operating Systems
This course covers the names and purposes of major operating system components and files It also covers the concepts and procedures for creating, viewing, and managing disks, directories, and files and teaches you how to identify names and purposes of major operating system components, identify names, locations, and purposes of major operating system files, and identify concepts and procedures for creating, viewing, and managing disks, directories, and files.
Operating System Utilities
This course covers the names and purposes of major operating system components and files It also covers the concepts and procedures for creating, viewing, and managing disks, directories, and files and teaches you how to identify names and purposes of major operating system components, identify names, locations, and purposes of major operating system files, and identify concepts and procedures for creating, viewing, and managing disks, directories, and files.
Basic OS Troubleshooting and Maintenance
This course addresses basic diagnostic tools and procedures used to troubleshoot and maintain operating system software and teaches you how to identify tools, diagnostic procedures, and troubleshooting techniques for operating systems.
Printers and Scanners
This course addresses basic concepts regarding installation, configuration, optimization and upgrading of printers and scanners and teaches you how to identify the fundamental principles of using printers and scanners, and install, configure, optimize and upgrade printers and scanners.
Troubleshooting Printer Problems
This course addresses printer and scanner troubleshooting and preventive maintenance of printers and scanners and teaches you how to identify tools, diagnostic procedures, and troubleshooting techniques for printers and scanners, and perform preventative maintenance of printers and scanners.
Installing Local Area Networks
This course addresses standard practices used for the installation and configuration of local area networks and teaches you how to install, configure, optimize, and upgrade networks.
Wide Area Networking
This course covers basic network protocols and terminologies and introduces concepts related to installing, configuring, optimizing, and upgrading networks This course pertains to wide area networking situations and teaches you how to identify the fundamental principles of networks, and install, configure, optimize, and upgrade networks.
Network Troubleshooting
This course covers diagnostic tools and procedures for troubleshooting network problems It also covers preventative maintenance for networks and teaches you how to use tools and diagnostic procedures to troubleshoot network problems, and perform preventative maintenance of networks including securing and protecting network cabling.
Security
This course covers the principles of security and the names, purposes, and characteristics of physical security devices and processes It also addresses installing, configuring, optimizing, and upgrading security Finally, it covers tools, diagnostic procedures, and troubleshooting techniques for security issues and teaches you how to identify the fundamental principles of security, identify the names, purposes, and characteristics of physical security devices and processes, install, configure, optimize, and upgrade security, and identify tools, diagnostic procedures, and troubleshooting techniques for security issues.
Professionalism and Communication
This course addresses good communication skills, including listening, tact, and discretion, when communicating with customers and colleagues It also covers job-related professional behavior, including notation of privacy, confidentiality, and respect for the customer and customer's property and teaches you how to recognize good communication skills, including listening, tact, and discretion, when communicating with customers and colleagues, and recognize job-related professional behavior, including notation of privacy, confidentiality, and respect for the customer and customer's property.
Practice Exams
This course presents questions that will help you prepare for the CompTIA A+ Remote Support Technician 220-603 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.